About Perfect Promotions

cert_wom_bus_entPerfect Promotions is a women-owned promotional products agency and is proud to announce our certification with the Women’s Business Enterprise National Council.

The Women’s Business Enterprise National Council (WBENC), founded in 1997, is the largest third-party certifier of businesses owned, controlled, and operated by women in the United States. WBENC, a national 501(c)(3) non-profit, partners with 14 Regional Partner Organizations to provide its world class standard of certification to women-owned businesses throughout the country. WBENC is also the nation’s leading advocate of women-owned businesses as suppliers to America’s corporations.

For more information on WBENC please visit their website.

What Drives Us!

We‘re passionate about getting to know your brand and designing quality products that are targeted, effective and memorable. Our ideas are award-winning, and we’re ready to make them work for you.
With over 115 years of collective experience in strategic and creative design, ensuring your brand’s impact is at the heart of what we do. Quality is our goal – and we don’t cut corners when it comes to your end product.
Our team is here to help you strategize, design and deliver your message loud and clear through the right promotional merchandise. And we offer full support along the way, so you’ve got answers. No idea is too big for us to tackle – let’s make it happen.
We’ll hold true on our promise to deliver quality creative, and you’ll notice bold results. Small or large, from ideation to completion – We’re equipped to handle it all.

Our Mad Skills

Customer Service 90%
Creativity 95%
Packaging 85%
Project Management 75%

Meet Our Team

Joan Charbonneau
Joan CharbonneauCEO
Joan has been a powerhouse in the industry since she first entered the scene in 1996. In 2002, she made a bold move by purchasing Perfect Promotions, transforming it into the thriving company it is today under her exceptional leadership. Her leadership is truly unmatched, embodying strength, resilience, and determination. Joan inspires everyone on our team to aim for greatness, and her vast industry experience has been key in shaping the company’s growth and direction. With a visionary approach, Joan consistently steers the company toward innovation and success. Her talent for spotting market trends, understanding customer needs, and crafting strategic plans has kept Perfect Promotions at the forefront of the industry. Joan’s adaptability and openness to new opportunities have been vital in maintaining this success. Beyond her professional achievements, Joan is a fierce advocate for women’s rights and leadership. She actively mentors and supports women in leadership roles, creating opportunities for future generations of strong, influential women. Joan’s inclusive and empathetic leadership style fosters a collaborative work environment where every idea and contribution is valued. Her commitment to personal and professional growth has empowered many within the organization.
When she’s not at work, Joan finds balance by hosting family and friends with great food, lots of laughter, and Bruce Springsteen tunes playing in the background. She also loves traveling and exploring new places, both near and far.
Tracy Moore
Tracy Moore Sales Executive
Tracy Moore has been an integral part of our team since 2014, and her journey with us has been nothing short of inspiring. Her passion for excellence, combined with her boundless enthusiasm, has been instrumental in driving the success of countless projects and initiatives. Tracy’s leadership is marked by her ability to guide teams, foster creativity, and consistently exceed client expectations with a unique flair and finesse. Tracy’s approach to her work is both thoughtful and dynamic. Whether she’s brainstorming innovative ideas, navigating complex challenges, or delivering exceptional results, she always brings a high level of dedication and professionalism. Her commitment to ensuring our clients’ satisfaction is unwavering, and her contributions have played a key role in shaping the growth of our company.
Beyond the office, Tracy is a force to be reckoned with. She is a devoted advocate for women’s empowerment and equality, consistently championing causes that uplift and support women in leadership. Her personal passions reflect her vibrant spirit—she enjoys spending quality time with her loved ones, exploring new destinations, cheering on her beloved Mizzou Tigers, and unwinding at the scenic Lake of the Ozarks. Tracy’s dedication to both her professional and personal life makes her an invaluable asset to our team and an inspiration to those around her.
Kayla Robling
Kayla RoblingSales Executive
Since joining Perfect Promotions in 2014, Kayla has been an integral part of our team’s success. Her dedication and unwavering commitment to the company have been remarkable. Over the years, she has showcased a strong work ethic, exceptional leadership skills, and a deep understanding of the promotional products industry. With her extensive experience, Kayla has become a go-to resource for both team members and clients, providing invaluable insight and guidance. Not only is Kayla a seasoned professional, but she also takes pride in mentoring her colleagues, helping them grow both personally and professionally. Her leadership has been a driving force behind many successful campaigns and initiatives. Known for her strategic thinking and meticulous attention to detail, Kayla has a remarkable ability to adapt to changing market trends, which has been pivotal in enhancing our company’s growth and reputation.
Outside the office, Kayla cherishes quality time with her husband and two kids. As a family of homebodies, they enjoy the peacefulness of country life, spending time at home, and taking care of their surroundings. Kayla finds balance and joy in these quiet, treasured moments with her loved ones.
Madison Warran
Madison WarranSales Executive
Madison has been an invaluable member of our amazing team since 2022! Her incredible passion and expertise shine through in every project she tackles. With her dedication and creativity, Madison has made a significant impact on our success, and we are truly grateful to have her on board. Her enthusiasm for marketing and promotions is infectious. Always staying ahead of the curve, Madison keeps herself informed about the latest trends and strategies, ensuring that our clients receive exceptional service and outstanding results. Whether she’s brainstorming innovative ideas, crafting engaging content, or analyzing performance metrics, Madison consistently goes above and beyond to exceed client expectations.
Outside the office, Madison has a variety of passions that keep her inspired. She loves painting, crafting, and kayaking, and enjoys exploring scenic trails. Additionally, she delights in whipping up delicious dishes in the kitchen. Known for her love of craft beer, Madison also has a knack for karaoke, particularly when it comes to belting out Shania Twain hits—let’s go, girls!
Valerie Thomas
Valerie ThomasStrategic Account Manager
Valerie has been a driving force behind our success and growth, bringing a wealth of experience and unwavering dedication to her role. Her passion for her work, coupled with a commitment to excellence, makes her an invaluable asset to our organization. With extensive expertise in promotions and marketing, Valerie consistently delivers exceptional results for our clients. Her strategic thinking and keen attention to detail have played a crucial role in helping us reach new heights, setting benchmarks for success across the industry. Valerie’s forward-thinking mindset and innovative approach have established her as a leader in the field. She remains proactive in staying updated on the latest trends and continuously seeks out new opportunities for growth and improvement. This ensures that our clients benefit from the highest level of service, tailored to meet their evolving needs.
Outside of her professional endeavors, Valerie is an avid outdoor enthusiast. She enjoys spending time at the lake, immersing herself in a good book, or playing pickleball with family and friends.
Alexis Perez
Alexis PerezSales Assistant
Alexis brings a fresh perspective and a wealth of talent to our team. Her passion for marketing and commitment to delivering outstanding results have quickly made a positive impact on our projects and clients. With a strong sense of creativity, meticulous attention to detail, and an ability to think outside the box, Alexis has been instrumental in driving our successes. Her enthusiasm for learning, collaborating with colleagues, and staying current with industry trends—coupled with her dedication to sustainability—demonstrates her commitment to both her professional growth and our company’s mission. Alexis’s positive attitude and willingness to go the extra mile make her a valuable asset to our team.
Outside of work, Alexis has a passion for plants and possesses a natural talent for gardening. She is also a proud alumna of Pittsburg State University, where she cheered on the Gorillas. When she’s not tending to her plants, you can find her cooking and spending quality time with her boyfriend and furry friend, enjoying the simple pleasures of life.
Shelby Stellhorn
Shelby StellhornController
Shelby joined our team as Controller, and from day one, her presence has made a remarkable difference. She quickly stepped into a vital role, strengthening our accounting team with her knowledge and expertise. Shelby skillfully oversees all behind-the-scenes operations, ensuring everything runs with exceptional efficiency and accuracy. Her meticulous attention to detail and outstanding organizational abilities have streamlined our processes, allowing for a smoother and more productive workflow.
With unwavering dedication and a proactive approach, Shelby has already enhanced our operations and set the bar high for excellence. Her contributions speak volumes about her commitment, and we are thrilled to have her as a key player on our team, eagerly looking forward to the continued positive impact she will bring.
Outside of work, Shelby is a devoted wife, mom, and friend. She treasures time spent with her family, which includes her husband, two wonderful kids, and their beloved dog. A dedicated soccer mom and a die-hard KC Chiefs fan, Shelby brings her enthusiasm for teamwork and community to every part of her life. She also loves to travel, explore new places, and appreciates the chance to relax whenever possible.
Jennifer Ayers
Jennifer AyersOffice Manager
Jennifer brings a contagious enthusiasm, drive, and fresh perspective to our work environment, infusing it with new energy. Her keen eye for detail and exceptional organizational skills ensures that every project she manages is executed flawlessly. This level of diligence has impressed both clients and colleagues alike, establishing her as a reliable force within our team. Her ability to effectively manage multiple tasks while consistently meeting deadlines speaks to her strong work ethic. Jennifer’s creativity and innovative thinking have enabled her to generate fresh ideas that resonate deeply with our target audience. Whether she’s brainstorming marketing strategies or designing captivating content, she consistently delivers results that exceed expectations and elevate our projects to new heights.
Outside of her professional achievements, Jennifer is a devoted mom to three energetic boys, with baseball serving as the cornerstone of their family life. She cherishes quality time spent with her husband and loved ones, whether they are enjoying the serenity of the lake or embracing the great outdoors. This balance of work and family life fuels her passion and creativity, making her an integral part of our team.
Sheila Williams
Sheila WilliamsOffice Assistant
Sheila plays a crucial role as our office assistant, expertly handling the many daily tasks that keep our operations running smoothly. With her strong organizational skills and attention to detail, she jumps in to support the sales team, manage finances, and ensure everything flows efficiently. Sheila joined the Perfect Promotions team after spending 10 years as a sales administrator, bringing with her a wealth of experience that has proven invaluable in streamlining our office processes. Her passion for organization and her ability to keep things on track make her an indispensable part of the team. Whether it’s coordinating projects for the sales department, managing important office tasks, or keeping our financials in order, Sheila’s commitment to excellence shines through.
Outside of her day-to-day responsibilities, Sheila is deeply involved in volunteer outings and community service projects with our team, showing her dedication to giving back. Yet, her favorite moments are spent with her family, especially her three energetic grandchildren who always keep her on her toes. Sheila finds joy in balancing her professional life with family time, bringing the same warmth and passion to both her work and home life.
Angie Naz
Angie NazAccounts Payable Clerk
Angie plays a vital role as our accounts payable clerk, working closely with the Controller and the accounting team to maintain accurate balances and keep budgets on track. Together, they form a dynamic financial duo, ensuring that our financial operations run smoothly and efficiently. With a genuine passion for working with numbers, Angie excels at analyzing data and resolving financial discrepancies. Her hands-on approach to managing finance questions and her keen attention to detail allow her to handle invoices with precision, ensuring that all records are up-to-date, and clients receive accurate invoicing. Angie’s organizational skills are invaluable in maintaining meticulous financial records, contributing significantly to the overall success of our accounting processes.

Outside of her professional responsibilities, Angie enjoys spending time in nature, where she finds peace and inspiration. She’s also dedicated to creating fun and memorable traditions with her family, always finding new ways to bring joy and connection to those around her.

Gellie Dela Cruz
Gellie Dela CruzCustomer Service Representative
Gellie is a dedicated customer service representative whose hardworking spirit and impressive skill set make her an invaluable member of the team. With a background in customer-facing roles, Gellie sought to expand her passion for client service by diving into the promotional products industry. Her drive to learn and grow has allowed her to excel in delivering top-tier service to our clients. Gellie’s approach to customer service is both proactive and solution oriented. She brings her expertise from ongoing training and past experiences to ensure that every client interaction is handled with care. Whether resolving challenges or guiding customers through their promotional needs, Gellie is committed to making sure every situation turns into a win for everyone involved. Her dedication to customer satisfaction means she doesn’t rest until the job is done right—and always on time.

Outside of her work, Gellie enjoys expressing her creativity by playing guitar and spending quality time with loved ones. Her commitment to both her clients and her personal passions is truly inspiring.

Kenzi Jones
Kenzi JonesIntern
Kenzi is a valuable member of our team, known for her unique blend of creativity, enthusiasm, and determination in every project she undertakes. Her innovative thinking and dynamic approach have breathed new life into our initiatives, capturing the attention of our clients and leading to outstanding results. With a genuine passion for marketing and promotions, Kenzi’s commitment to staying abreast of industry trends ensures that our clients consistently receive exceptional service and innovative solutions. Her dedication, talent, and fresh perspective have significantly impacted both our projects and team dynamics, making her an integral part of our success. Kenzi’s ability to think outside the box and her willingness to embrace new challenges are qualities that set her apart in our fast-paced industry.
A recent graduate with a bachelor’s degree in marketing from the University of Central, Kenzi is currently pursuing her master’s degree to further enhance her expertise. When she’s not balancing work and school, she cherishes quality time with her friends and family, as well as doting on her two beloved dogs.